Guide to the Service Bond and Help Desk for NEET PG 2024 Uttar Pradesh Admissions

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Guide to the Service Bond and Help Desk for NEET PG 2024 Uttar Pradesh Admissions

The UP NEET PG-2024 process includes a service bond for aspirants admitted to government institutions and a help desk for candidate support of medical and dental postgraduate courses. This article details the service bond condition and non-compliance consequences, followed by candidate-friendly help desk resources for completing the admission process.

Service Bond Overview

  1. Service bond is a contract that would commit students admitted to government medical or dental colleges in Uttar Pradesh (UP) to serve the state upon course completion. This plan will fill the need for healthcare services throughout the state by guaranteeing a two-year commitment for post-graduate candidates.

 

  1. Who Must Sign the Service Bond?
    • All students admitted to government medical or dental colleges in UP under the NEET PG-2024 counselling must sign a bond agreeing to serve within the state after completing their courses.
    • The bond applies to those enrolled in postgraduate (MD/MS) and diploma courses in medical and dental fields, ensuring these professionals contribute their expertise to UP’s healthcare system for a minimum period​ of duration and Financial Penalties.
    • The bond requires candidates to serve for two years in the state of Uttar Pradesh upon successful course completion.
    • If a candidate fails to fulfill this commitment, they are required to pay a penalty of:
      • INR 40 lakhs for MD/MS degree holders
      • INR 20 lakhs for diploma holders
    • This financial penalty is payable to the government and aims to discourage non-compliance with the mandatory service requirement and Stipend.
    • During the two-year service period, the government provides a stipend to candidates as compensation.
    • Candidates are expected to begin their service within three months after completing their postgraduate course. If the government fails to provide a position within this time, the bond obligation may be waived, and the candidate’s certificates may be released without penalty.
  2. Custody and Bond Conditions
    • Until the bond period is fulfilled or the penalty is paid, the candidate’s educational certificates remain under the custody of the college or university.
    • Only after completing the bond period or paying the required penalty will the certificates be released. This measure ensures that candidates meet their service commitments in UP or provide financial compensation if they are unable to do so.
  3. Implications for Non-Compliance
    • Candidates failing to pay the bond penalty within the specified period may incur additional interest. The government reserves the right to recover the amount as arrears.
    • All bond-related disputes and obligations fall under the jurisdiction of UP’s courts, ensuring legal enforcement of the service requirement.

Policies for UP NEET PG 2024

The UP NEET PG 2024 Help Desk is designed to support candidates with admissions, counselling, and bond-related inquiries. This service offers multiple contact points to address various needs, from technical support with registration to banking assistance for fee transactions.

  1. Counselling Helpline Numbers and Email Support
    • The main counselling help desk numbers are provided to help candidates with issues related to registration, choice filling, seat allotment, etc.
      • Helpline Numbers: 8189011696, 8189011697, 8189011698, 8189011699, 8189011700
      • Counselling Email ID: upneetcounselling2024@gmail.com
    • The help desk is available during office hours (11:00 AM to 5:00 PM) to ensure timely responses to candidate inquiries.
  2. Fee Payment
    • For fee-related assistance, separate helplines are available for banking queries involving SBI and ICICI bank transactions:
      • SBI Banking Helpline: 9919443034, 9798900340 (Email: sbi.06J44@sbi.co.in)
      • ICICI Banking Helpline: 9372205370, 7753942974 (Email: singh.vaishnavi@icicibank.com)
    • These helplines support candidates in resolving transaction issues related to the payment of registration, tuition, and security fees, providing banking support to streamline the admission process.
  3. Communi​ties
    • To receive help desk support, candidates must follow specific protocols, including providing complete and accurate information in their emails. Required details include:
      • Name
      • Registration Number
      • Roll Number
      • All India Rank
      • Contact Number
      • Email ID
    • Emails lacking essential information may not receive responses, as the help desk focuses on queries not covered in the NEET Information Bulletin.
  4. Important Notes
    • Candidates should regularly check the official websites (dgme.up.gov.in and upneet.gov.in) for the latest updates regarding counselling and admissions.
    • Any court cases related to the UP NEET PG-2024 admissions must be filed within the jurisdiction of Lucknow, ensuring localized legal handling of disputes.

 

Summary of Key Points for Candidates

  1. Service Bond:
    • All government college candidates must fulfill a two-year service bond or face financial penalties.
    • The bond ensures that the UP healthcare system benefits from qualified professionals trained within the state.
    • Candidates receive a stipend during the service period, and penalties are enforced for non-compliance.
  2. Help Desk:
    • Assists with counselling and banking queries.
    • Offers specific contact channels and protocols to ensure efficient support.
    • Is available during office hours, with a strict protocol for handling queries to streamline response times and address candidate needs effectively.

By understanding the service bond requirements and utilizing the help desk resources, UP NEET PG-2024 candidates can navigate the admission process smoothly and prepare for their roles in the state’s healthcare services.

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